Every effort is made to maintain sufficient stock of all the products we offer. Potential inventory shortages at our distributor may impact our ability to fulfill an order. We reserve the right to cancel an order if we are, for any reason, unable to fulfill the order requirements.
Condition and Collectability
We understand that some of our Customers are specific when it comes to the conditions of outer-packaging. Every effort is made to obtain mint packaging for our items, but this is not always possible due to external handling, shipping concerns, and other variables. Replacement boxes are not usually available for our products as we source through distribution and not direct from the respective Companies in-question.
If you require mint packaging, we encourage you to reach out to us before making the purchase so we can confirm its availability for you. Once a purchase has been made, you agree that you understand the above and packaging condition is not a concern and not a reason for requesting a return.
Inventory shortages or other fulfillment issues may cause delays. After checking out from our online store, you will be provided with an estimated delivery date. Every effort is made to facilitate sending your order on time, and by the estimated delivery date. After your order is processed and fulfilled, an email will be sent to you containing the order tracking number. Once your order is fulfilled and placed in the hands of our selected shipping carrier, we are unable to guarantee any delivery date indicated by them. B&K Collectables is not responsible for damages or condition of any package or product once it has left our warehouse.
Returns and Store Credit
Website returns are not accepted.
Exceptions may be made at the sole discretion of B&K Collectables. If an exception is made and a return is approved, the item(s) in question are to be shipped back to B&K Collectables (see address below) at the Buyer's expense and they will receive a store credit discount code or B&K gift card for the value of the item and tax only. Shipping fees incurred both ways are non-creditable. If free shipping was offered as part of your order, the original cost to us of the shipping will also be deducted from your store credit.
We are not responsible for any damages occurring after your products have been shipped and are out of our possession, nor will we approve returns for this reason. We will also not approve returns due to the condition of the packaging, unless it's a graded item.
Online Pre-Orders are paid in-full upon ordering and will not ship out until all items in the order have been received. You acknowledge that we recommend you do not mix in-stock items and pre-order items and that you understand that the order will not be fulfilled until all items arrive.
Pre-Order Refunds: Pre-ordered items can be refunded within 30-days of the order date. Once 30-days since the original order date has passed, all pre-ordered items sales are final. Pre-order refunds can only be processed back to the initial method of payment.
B&K Collectables acquires a large number of their products from distribution channels overseas. By purchasing from us, you agree to understanding that all items come with NO WARRANTY through B&K Collectables and that any claims of defects in workmanship for items recently released must be relayed to the Manufacturers directly.
We cannot guarantee 100% mint boxes or outer packaging, but we can assist you with obtaining a method for contacting the Manufacturer for workmanship or QC issues. We cannot be held responsible for defects in manufacturing, production, accidental breakage, shipping, or any other issues arising from any items purchased from B&K Collectables.
Limit of Liability
B&K Collectables does not accept liability beyond the remedies set forth herein, including but not limited to any liability for product not being available or the provision of support. B&K Collectables will not be liable for any consequential, special, indirect or punitive damages, even if advised of the possibility of such damages or for any claim by any third party. You agree that for any liability related to the purchase of product, B&K Collectables is not liable or responsible for any amount of damages above the amount invoiced for the applicable product. Some jurisdictions may not enforce all of these limitations, and only the limitations that are lawfully applied to you in your jurisdiction will apply.