Come celebrate our 1st anniversary in our store at 4 Queen Street East, Unit 101 in Hespeler Village!

Terms and Conditions

Availability

Every effort is made to maintain sufficient stock of all the products we offer. Potential inventory shortages at our distributor may impact our ability to fulfill an order. We reserve the right to cancel an order if we are, for any reason, unable to fulfill the order requirements.

Shipping

Inventory shortages or other fulfillment issues may cause delays. After checking out from our online store, you will be provided with an estimated delivery date. Every effort is made to facilitate sending your order on time, and by the estimated delivery date. After your order is processed and fulfilled, an email will be sent to you containing the order tracking number. Once your order is fulfilled and placed in the hands of our selected shipping carrier, we are unable to guarantee any delivery date indicated by them.

Returns and Store Credit

At B&K Collectables, we do everything we can to ensure you are happy with your purchase, but we know that sometimes a product is just not right. While we do not offer refunds, you may return items for store credit within 14 days of purchase, as long as it is in the original condition and packaging that it was sold (sealed, not damaged packaging, etc.). No returns are accepted over 14 days and we do not facilitate exchanges for items that we offer. We only accept returns of the items we sell directly to you and you must include the original packing slip as part of the return, otherwise we will be unable to credit your purchase. We are not be responsible for return shipping charges for any reason, nor will any shipping charges be eligible for credit once a shipping confirmation is sent.


Warranties

B&K Collectables acquires a large number of their products from distribution channels overseas. By purchasing from us, you agree to understanding that all items come with NO WARRANTY from us. We can assist you with obtaining a method for contacting the Manufacturer directly, but we cannot be held responsible for defects in manufacturing, production, accidental breakage, or any other similar issues arising from any items purchased from B&K Collectables.

Limit of Liability

B&K Collectables does not accept liability beyond the remedies set forth herein, including but not limited to any liability for product not being available or the provision of support. B&K Collectables will not be liable for any consequential, special, indirect or punitive damages, even if advised of the possibility of such damages or for any claim by any third party. You agree that for any liability related to the purchase of product, B&K Collectables is not liable or responsible for any amount of damages above the amount invoiced for the applicable product. Some jurisdictions may not enforce all of these limitations, and only the limitations that are lawfully applied to you in your jurisdiction will apply.