Come see our store at 4 Queen Street East, Unit 101 in Hespeler Village (Cambridge)!

Our Shipping Policy

We at B&K Collectables are dedicated to delivering quality products at great prices. Our goal is to make sure that satisfaction is guaranteed. All of our products are handled with care from the moment we receive them, until they are in the hands of Canada Post. Shipping costs are determined by Canada Post using the volumetric weight of the item(s) as determined by the box dimensions. Taxes on shipping are extra where applicable. B&K Collectables is not responsible for goods that are damaged during the course of shipping after they have left our warehouse.

 

Free Shipping Offers

From time-to-time, free shipping promotions will be offered exclusively to Canadian addresses. When such a promotion is being offered, it will be clearly advertised, identified on the item page, and the free shipping option will be available during the checkout process. If combining multiple items where some qualify for free shipping and others do not, you will still need to pay shipping on the items that don't qualify for the promotion, but the items that do will not count against your total shipping amount due. Any questions regarding shipping can be forwarded to info@bkcollectables.com.

Local Event Pick-Up Option

We offer a Local Event Pickup option that allows you to save on shipping charges and pick up an item that you purchased online at one of the Sales Events or Collectibles Shows that we are participating in during the year. Please read through the information below for details regarding this program. All events we are appearing at are listed on Upcoming Events Page.

 

Details and Conditions
If you wanted to take advantage of our free Local Event Pick-Up option, then choose the option in the shipping section when completing the checkout process. You will be responsible to email us at sales@bkcollectables.com with your order number and details of which event you would like to pick the item up at.

A confirmation email will be sent by us with the date, location, and conditions regarding the pick-up that has been set up. If, for some unforeseen reason, you are not able to make the event that you chose to pick-up your items at, we require a minimum of 24 hours notice to reschedule the delivery date of your items to another event. Any failure to provide ample notice, including no-showing to the scheduled event, will result in a 25% restocking fee added to your items and due upon pick-up at a later date. If a return is needed of items, as per our return policy, this amount will be deducted from your eligible store credit. Any questions regarding pick-ups can be forwarded to info@bkcollectables.com

 


Orders Shipped to Canadian Addresses

We offer FLAT RATE shipping to Canadian addresses based off of the approximnate weight items in your cart. All Canadian shipments will be sent Expedited Parcel™  and will include a tracking number and insurance up to $100. Additional insurance can be purchased for the cost of $2.50 for every $100 of insurance and is highly recommended with higher-priced items within shipments. All shipping costs are calculated at the checkout. Any Oversize items will distinctly be noted on their product page.


Flat-Rate Shipping Rates in Canada

Rate

Provinces

Territories

Canada Post Lettermail™ Shipping - Envelope without Tracking $8.50 CAD $13.50 CAD
Can include such items as comics, up to 15 individual vintage parts, up to 6 instruction manuals, or other smaller items, as identified.
Canada Post Expedited Parcel™ Shipping - Small Parcel $15.00 CAD $20.00 CAD
Can include such items as single deluxe figures, single masterpiece cars, smaller third party items, and most vintage loose complete items, or other small items, as identified.
Canada Post Expedited Parcel™ Shipping - Medium Parcel $20.00 CAD $27.50 CAD
Can include 2-3 newer deluxe figures, a single newer voyager figure, 2 masterpiece cars, medium-sized third party items, larger vintage loose complete and some vintage boxed items, or other medium items, as identified.
Canada Post Expedited Parcel™ Shipping - Large Parcel $30.00 CAD $40.00 CAD
Includes such items as 2-3 newer voyager figures, 3-4 masterpiece cars, larger masterpiece figures, larger third party items, larger vintage boxed items, or other larger items, as identified.
Canada Post Expedited Parcel™ Shipping - Extra Large Parcel $40.00 CAD $55.00 CAD
Reserved for such massive items like Fortress Maximus (loose or boxed), multiple larger masterpiece figures, Generations Metroplex (any version), extra large third party items (such as combiner teams that will not fit in a large box), and any other items, as identified.
Shipping on items larger than what is listed above or in quantities that exceeds the Extra Large maximum weight are also available, but it is recommended to arrange local show pickup, if possible.

 Shipping will be calculated using the total average weight of your order, as per what is listed in our system. Please use the Shipping Calculator located in your cart to see what options are available to you before finalizing your order.

Certain items may not be eligible for our Flat Rate policy, due to their size and/or weight. Those items will be clearly marked and there will be additional information on the individual product's page. Please contact us at sales@bkcollectables.com before placing an order if you have any questions regarding shipping.

Orders Shipped to United States Addresses

When shipping addresses in the United States, we will declare the FULL PURCHASE PRICE of the item(s) and mark the customs form as Merchandise/Other. We are not responsible for any duty/taxes, Tariffs, or delays in delivery caused by US CBP offices. We are required by law to properly fill out these forms, and there can be no exceptions.

Shipping to the United States is automatically calculated based on the total weight of the order being shipped in our system. All items will be sent at the minimum using the Canada Post Expedited Parcel™ - USA service (although you can choose to use a higher/faster service, if you wish), will require a signature, and will be insured for the full amount of the order. Please contact us at sales@bkcollectables.com before placing an order if you have any questions regarding shipping to the USA.


Orders Shipped to International Addresses

When shipping to international addresses, we will declare the FULL PURCHASE PRICE of the item(s) and mark the customs form as Merchandise/Other. We are not responsible for any duty/taxes, Tariffs, or delays in delivery caused by the customs offices in your country. We are required by law to properly fill out these forms, and there can be no exceptions.

Shipping Internationally is automatically calculated based on the total weight of the order being shipped in our system. All items will be sent at the minimum using the Canada Post Xpresspost™ - International  (although you can choose to use a higher service, if you wish), will require a signature, and will be insured for the full amount of the order. Please contact us at sales@bkcollectables.com before placing an order if you have any questions regarding shipping Internationally. 

 

*** Shipping Policy updated April 20, 2014

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